Frequently Asked Questions

This page is a collection of questions and answers around technology, liquidity, order matching, execution, post-trade queries and general support requests including how-to-questions around the DMALINK solution.

Although our FAQ section covers a broad range of topics, it is non-exhaustive. Should you have a question which is not answered below, we encourage you to call us, or send us an email.




Most popular requests

Please select a topic of interest for instant help.




Live Market Orders


Price feeds

Prime Brokerage Credit Limits

Real-time Net Open Position (NOP)

Unable to login to GUI or API environment (live).

Firewall issues/Installation issues

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DMALINK is the only major ECN empowering market makers to trade with funds and asset managers for $0.

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DMALINK trading services, liquidity solutions and advanced algo execution tools are only available in the US to Eligible Contract Participants (ECPs) as defined in the Commodity Exchange Act. Outside the US, DMALINK's products and services are available to those meeting the Professional Clients definition in the EU Markets in Financial Instruments Directive (“MiFID II”) and in compliance with local law and regulation.


None of the information made available through should be construed as providing any type of investment or other advice, nor should it be considered as solicitation, recommendation, endorsement or offer to purchase or sell any financial security or other financial instrument. Anyone wishing to invest in any of the products outlined on or any online or offline marketing material, provided by DMALINK, should seek independent financial or professional advice.


DMALINK does not provide any of its services or solutions to retail clients as categorised under (MiFIDII).


The brand "DMALINK" is Trademark protected under the Trade Markts Act 1994. DMALINK and all other DMA LINK LIMITED product or service names are registered trademarks or trademarks of DMALINK Group Companies in the United Kingdom and other countries. Other brand and product names are trademarks of their respective companies.


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