Client Support Hub

 

Welcome to our client support hub. This hub allows you to submit support requests, book in-house platform training sessions, find answers to many of the frequently asked questions around technology, liquidity and post-trade queries.

You can also email us with any queries you may have in relation to our FX trading solutions.

All support tickets are answered according to their respective priority level. For urgent requests, we encourage you to call us +44 (0) 20 7117 2517.

 

Access help desk contact card details.

 

 

 

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DMALINK trading services, liquidity solutions and advanced algo execution tools are only available in the US to Eligible Contract Participants (ECPs) as defined in the Commodity Exchange Act. Outside the US, DMALINK's products and services are available to those meeting the Professional Clients definition in the EU Markets in Financial Instruments Directive (“MiFID II”) and in compliance with local law and regulation.

 

None of the information made available through dmalink.com should be construed as providing any type of investment or other advice, nor should it be considered as solicitation, recommendation, endorsement or offer to purchase or sell any financial security or other financial instrument. Anyone wishing to invest in any of the products outlined on dmalink.com or any online or offline marketing material, provided by DMALINK, should seek independent financial or professional advice.

 

DMALINK does not provide any of its services or solutions to retail clients as categorised under (MiFIDII).

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